Terms & Conditions
The terms that apply to using our store and purchasing research materials.
On this page
1. Acceptance of these terms
By using this website, creating an account, placing an order, or submitting a support request, you agree to the posted terms that apply at that time.
2. Purchaser eligibility and permitted use
You must be at least 21 years old to order. Products are offered solely for lawful laboratory research. You are responsible for lawful purchase, suitability review, storage, handling, disposal, and compliance with the Research Use Only Policy.
Products are not for human or animal use or consumption, diagnosis, treatment, veterinary care, or other prohibited uses described in that policy.
3. Account and order information
Provide accurate account, billing, shipping, contact, and payment information. We may request clarification before processing an order.
4. Order acceptance
Submitting an order does not mean it has been accepted. We may hold, cancel, split, delay, or decline an order if payment, address, inventory, compliance, fraud, shipping, documentation, or operational checks cannot be completed.
5. Prices and checkout
Prices, product availability, payment methods, taxes, shipping options, and totals may change. Review the details shown at checkout before submitting your order. We may correct site errors when identified.
6. Policies that apply to your order
The following policies explain shipping, requests for refunds or replacements, and the availability and limits of product documentation.
7. Support and product information
Support can help with product identification, orders, accounts, shipping, and available documentation. We do not provide medical or veterinary advice, dosing or administration guidance, personal-use recommendations, or experimental protocols.
8. Final sales and order issues
All sales are final, except for eligible issues reviewed under our Refund / Replacement Policy. Nothing in these policies limits rights that cannot be excluded under applicable law.
9. Warranty disclaimer and liability
To the extent allowed by law, implied warranties are disclaimed. Alpha Life Sciences is not liable for indirect, incidental, consequential, special, punitive, or research-outcome-related damages.
10. Indemnification
Purchasers agree to indemnify Alpha Life Sciences for claims, losses, liabilities, damages, costs, or expenses arising from unlawful purchase, prohibited use, inaccurate information, misuse, or breach of these terms.
11. Website content and availability
Website content, marks, layout, and product presentation belong to Alpha Life Sciences or its licensors. Website access may be interrupted, changed, corrected, or discontinued.
12. Changes and questions
We may update these terms. The version posted when you use the website, place an order, or submit a support request applies to that activity. Contact support with questions about these terms.
Questions about these terms?
Contact our team with your question and any relevant order or product details.