Shipping Policy
How shipping options, order processing, and delivery are handled.
On this page
1. Shipping availability
We currently ship within the United States. Available shipping options depend on your delivery address and order details.
2. Shipping rates and available options
Available shipping methods and charges are shown at checkout before you place your order. Rates may vary based on your destination, order details, and available shipping options. Any eligible shipping promotion is reflected in your checkout total.
3. Processing and delivery
Orders are processed on business days, excluding holidays. Processing may take longer when inventory, payment, or order details require review.
Processing time is separate from carrier transit time. Shipping and delivery estimates are not guarantees.
4. Tracking
Tracking information is provided when available. A tracking number or label-created status does not mean the carrier has received your package. Transit updates depend on carrier scans.
5. Delivery details and delays
Check your shipping address before placing an order. Contact support promptly if you notice an error. Weather, carrier delays, holidays, inventory availability, payment review, and other order checks may affect shipment or delivery.
6. Order review
We may split, delay, cancel, or decline an order when inventory, payment, address, compliance, fraud, documentation, or other operational checks cannot be completed.
7. Shipping issues
For a damaged shipment, missing item, incorrect item, or delivery concern, contact support with your order number and a description of the issue. Review our Refund / Replacement Policy for eligibility, reporting windows, and return authorization.
Need help with a shipment?
Contact our team with your question and any relevant order or product details.